Signing in and account recovery
Sign in with email or username or Google, change or reset your password, sign out, and restore an account you deleted in the last 30 days.
Signing in works with the email or username you picked at sign-up, or with Google. You can change your password at any time from Account Center, or reset it from the sign-in screen if you've forgotten it. And if you deleted your account in the last 30 days, you can still get it back.
Step by step
- 1
Sign in with email or username
On the welcome screen, tap Sign In. The first field accepts either your username or your email — whichever you remember. Enter it, type your password, and tap Sign In.
- 2
Sign in with Google
Below the password button, tap Sign in with Google and pick the Google account tied to your InkMap profile. Once you're back in the app, you're signed in.
If you haven't signed up yet, don't start from this button — tap Sign up at the bottom of the screen and go through the sign-up wizard, which is where you choose your account type (collector, practitioner, studio) and set up your profile.
- 3
Change your password (when you know it)
From Settings → Account Center, find the Password row under Personal Information and tap Change Password. Enter your current password, pick a new one, confirm it, then tap Update Password.
Changing your password signs you out of any other device you were signed in on — the device you're using now stays active. If you signed up with Google, there's no password on the account and the Password row doesn't appear.
- 4
Reset a forgotten password
On the sign-in screen, tap Forgot Password? Enter the email on your account and tap Send Reset Code. InkMap emails you a code — on the next screen, enter it along with your new password, then tap Reset Password. You'll return to the sign-in screen to log in with the new password.
Password reset works from your email only, not your username. If you don't remember which email you used, see the FAQ below.
- 5
Sign out
Open your profile (rightmost icon in the bottom bar), tap the gear icon in the top right to open Profile Settings, scroll to the bottom, and tap Logout. Confirm, and you're back on the welcome screen.
- 6
Restore a recently deleted account
If you deleted your account in the last 30 days and sign in again with the same credentials, InkMap opens a page titled Your Account Is Scheduled for Deletion showing how many days are left. Two options:
- Restore My Account — reactivates the account. Your profile, bio, avatar, username, email, and personal data come back.
- Sign Out — keeps the deletion going. You'll see this page again the next time you sign in, as long as the 30-day window hasn't passed.
A few things don't come back even inside the 30-day window:
- Bookings that were cancelled as part of the deletion.
- Studio teams that were dissolved.
- News items (events, guest spots, job offers) that were deleted.
After 30 days the account is permanently gone and cannot be recovered.
Frequently asked questions
- I don't remember which email I used to sign up. What do I do?
Sign in with your username instead — the Sign In screen accepts either. Once you're in, open Settings → Account Center to see (and if you want, change) the email on your account. If you don't remember your username either, there's no support path to recover the account; you'd have to sign up again with a fresh email.
- I restored my account but some of my bookings are missing.
Bookings that were cancelled as part of your account deletion are not restored. You'll need to re-book them. Your profile, posts, bookmarks, and follows do come back.
- How long does InkMap keep a deleted account before it's really gone?
30 days. During that window, signing back in opens the recovery screen. After 30 days, the account is permanently deleted.
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