Starting a conversation and sending messages

Step by step

1. 1

   Open your inbox

   Open your own profile and tap the chat icon in the header. That's your inbox, with every conversation you're part of.

2. 2

   Start a new conversation

   There are two ways in:

   • Tap Message on someone's profile. The same button shows up on a booking, a review, and a job application, so you can reach the other person straight from wherever you are.
   • In your inbox, type a name into the search bar at the top and tap the person you want.

   A conversation isn't created until you send your first message — opening a chat and backing out without sending leaves nothing behind for either of you.

3. 3

   Send a message

   Type your message and send. Text is capped at 500 characters.

   You can also:

   • Tap the microphone to record and send a voice note.
   • Attach photos with the + button — up to six per message. The + does more than photos; see Sharing content and @mentions for the full menu.
4. 4

   Reply, react, and read status

   • Reply to a specific message to quote it above your own. Tap the quote later to jump back to the original.
   • React to a message with a quick emoji.
   • A message you've sent shows a read mark once the other person has seen it, and you'll see when they're typing.

Frequently asked questions

Can I make a group chat or message several people at once?

No. Conversations are one-to-one only.

Can I message anyone?

You can start a chat with any account you can find in search, unless one of you has blocked the other.