How can we help?

Getting started as a collector

What you can do with a client account on day one — your profile tabs, the Feed and Map, bookmarking, booking, posting, and how to stay updated on the people and events you care about.

Feed categories explained

How InkMap's feed is organized — Discovery vs Following modes, the per-discipline category tabs, and the cross-discipline Studios, Lifestyle, and Collectors feeds.

Time-based vs project-based bookings explained

How InkMap splits bookings into two models — when the client locks a slot vs when the practitioner proposes one — and which disciplines fall into each.

Creating your InkMap account

Sign up as a collector, a practitioner, or a studio. How the wizard branches, what each account type can and can't do, and how to join or leave a studio.

How we rank what you see

The exact rules behind Discovery, Following, and Ranks — what counts, what doesn't, and why the order shifts between refreshes.

Booking statuses, explained

Where a booking lives on InkMap — Pending, Confirmed, or Review — and what makes it move from one to the next.

Sign up with Google: what to know

How the Google sign-up button works on the credentials step, what it replaces, what you still need to fill in, and how to come back to InkMap once your account is set up.

Deposit rules and refund eligibility

How deposits work on InkMap — how they're set, how you pay them, and what happens to your money if a booking is cancelled.